by Atiya Sheikh | Sep 1, 2023 | Leadership Development
Leaders play a pivotal role in shaping the direction, culture, and success of an organisation. Their decisions and actions have far-reaching implications, affecting not only the bottom line but also the well-being of employees and stakeholders. While many leaders excel in their roles, there are instances where behaviours of concern may emerge, signalling potential issues that warrant attention. In this article, we’ll explore some red flags and ways to spot behaviours of concern in leaders.
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Lack of Transparency and Communication
Effective leadership hinges on open and honest communication. Leaders who consistently withhold information, evade questions, or fail to address concerns may be exhibiting a lack of transparency. Such behaviour can erode trust within the organisation, leading to misunderstandings and decreased morale among employees.
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Micromanagement
While it’s important for leaders to stay involved and provide guidance, excessive micromanagement can stifle creativity and autonomy. Leaders who obsessively control every detail of their team’s work can hinder productivity and demoralise their staff.
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Unwillingness to Accept Feedback
A leader’s ability to accept constructive criticism is crucial for growth and improvement. Those who dismiss or react negatively to feedback may hinder their own development and create an environment where employees hesitate to share valuable insights.
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Inconsistent Decision-Making
Leaders who make erratic or inconsistent decisions can create confusion and instability within the organisation. A lack of clear decision-making processes can lead to mistrust and frustration among team members.
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Favouritism and Bias
Leaders who display favouritism towards certain individuals or groups may undermine a sense of fairness and equality. This behaviour can lead to decreased employee motivation and a perception of unequal opportunities.
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Lack of Empathy
Empathy is a vital trait for effective leadership. Leaders who demonstrate a lack of understanding or disregard for the emotions and concerns of their employees can create a toxic work environment and negatively impact team morale.
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Resistance to Change
In today’s rapidly evolving business landscape, adaptability is key. Leaders who resist change or cling to outdated practices can impede innovation and hinder the organisation’s ability to thrive.
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Overemphasis on Short-Term Results
While achieving short-term goals is important, leaders who prioritise immediate gains over long-term sustainability may compromise the organisation’s future success. This can lead to burnout, high turnover, and a focus on short-sighted strategies.
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Lack of Accountability
Accountability is essential for building trust and credibility. Leaders who avoid taking responsibility for their actions or shift blame onto others can undermine the organisation’s integrity.
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Poor Work-Life Balance
Leaders who consistently prioritise work over personal well-being may set an unhealthy precedent for their teams. A lack of work-life balance can lead to burnout and decreased performance among employees.
Identifying behaviours of concern in leaders is crucial for maintaining a healthy and productive organisational environment. While no leader is perfect, recognising and addressing these red flags can help mitigate potential issues and promote positive leadership practices. By fostering transparency, open communication, empathy, and accountability, organisations can create a culture that supports the growth and success of both leaders and their teams.
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by Joy Maitland | Jun 29, 2023 | All Employees, Leadership Development
Leadership is an ongoing journey of growth and development. Whether you are a seasoned executive or a rising star, it is essential to constantly strive for improvement and avoid falling into the trap of complacency. Complacency can hinder your effectiveness as a leader and limit your potential for success. In this article, we will explore five tips to help you overcome complacency and enhance your leadership performance.
1. Embrace a Growth Mindset
A growth mindset is the belief that your abilities and intelligence can be developed through dedication, effort, and continuous learning. Leaders with a growth mindset are open to feedback, view challenges as opportunities for growth, and seek out new knowledge and skills. Embracing a growth mindset allows you to push past your comfort zone, take on new challenges, and continuously improve as a leader. Cultivate a thirst for knowledge and a willingness to adapt and evolve in response to changing circumstances.
2. Set Stretch Goals
Complacency often stems from achieving a certain level of success and then settling into a comfort zone. To break free from this pattern, set stretch goals that push you beyond your current capabilities. These goals should be ambitious but attainable with effort and dedication. By challenging yourself and your team to reach new heights, you create a sense of purpose, motivation, and continuous improvement. As a leader, encourage your team members to set their own stretch goals and support them in achieving those objectives.
3. Seek Feedback and Act on It
Feedback is a powerful tool for growth and improvement. Actively seek feedback from your team, peers, mentors, and even clients or customers. Create a safe and open environment where individuals feel comfortable sharing their honest perspectives. Listen attentively to feedback, both positive and constructive, and use it as an opportunity to reflect on your leadership style and performance. Identify areas where you can enhance your strengths and address areas for improvement. Remember, feedback is a gift that can propel you towards becoming a better leader.
4. Foster a Culture of Innovation
Complacency can stifle innovation and creativity within an organisation. As a leader, it is crucial to foster a culture that encourages and rewards innovation. Create opportunities for your team members to explore innovative ideas, take calculated risks, and challenge the status quo. Embrace diversity of thought and encourage open dialogue and collaboration. By nurturing an environment that values innovation, you inspire your team to think creatively and drive positive change.
5. Develop Your Emotional Intelligence
Emotional intelligence is the ability to understand and manage your own emotions while effectively navigating and influencing the emotions of others. It plays a pivotal role in leadership success. By developing your emotional intelligence, you can build stronger relationships, inspire trust and loyalty, and effectively communicate with your team. Practice self-awareness by reflecting on your emotions, motivations, and reactions in various situations. Cultivate empathy by seeking to understand the perspectives and feelings of others. Develop your interpersonal skills to communicate clearly, resolve conflicts, and motivate your team effectively.
Overcoming complacency is a vital step towards improving your leadership performance. Embrace a growth mindset, set stretch goals, seek feedback, foster a culture of innovation, and develop your emotional intelligence. Remember, leadership is a continuous journey, and by actively working on these areas, you can unlock your full potential as a leader and drive positive change in your organisation. Challenge yourself to take the necessary steps today and become the exceptional leader you aspire to be.
About inemmo
Our vision is to be the catalyst for a new era of exceptional leadership, where individuals and organisations thrive by harnessing their full potential. As a top-tier leadership development and executive coaching and company, we envision a world where every leader possesses the skills, mindset, and courage to drive meaningful change, inspire others, and create lasting impact. Through our transformative programs and unwavering commitment to excellence, we strive to shape a future where extraordinary leadership becomes the standard, igniting a ripple effect of success and empowerment across industries and communities.
by Joy Maitland | Jun 8, 2023 | Leadership Development
Mindfulness is sometimes dismissed in business circles as New Age fluff – yet it has a powerful knack for refocusing employees and helping them boost their performance
It’s no exaggeration to say that workplaces often feel like the working definition of chaos. Even when it isn’t necessarily the case that chaos is underway, the busiest phases routinely make us think that it is. The abundance of work that we need to get through during those times is often expressed in our physical actions. Gestures and tics become showier; struts down office corridors or around workstations grow more urgent and emphatic; typing gets aggressively louder – and voices climb in pitch. Those are the symptoms of organisations in full flow, and many workers find them unsettling. Could mindfulness be the cure?
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by Joy Maitland | Aug 8, 2020 | Leadership Development
Leaders may be lucky enough to stay in their roles for long stretches of time. But if they are trapped in a perpetual present, rather than eyeing the future, they will no longer be relevant
Before I get into the meat of this topic, I just want to drop off a quick phrase that encapsulates what I’m about to discuss: What got us here, won’t get us there. Keep that in mind… you may see it again very soon – and all will become clear! And with that, here we go…
It probably wouldn’t have escaped your attention that Robert Mugabe was recently deposed as leader of Zimbabwe. That watershed – which could easily have been a lot nastier than it was, but miraculously played out within reasonable boundaries – had occurred because, for all his love of power, and his Herculean efforts to keep it over the decades, Mugabe was no longer relevant.
Zimbabwe’s economy has been buckling under the strain of fiscal mismanagement for as long as anyone can remember. And when one considers the headway that is being made in other parts of Africa to kindle the kind of entrepreneurial spirit that thrives in the developed world (see here, here and here), Zimbabweans could be forgiven for feeling more than a little envious.
Robert Mugabe may have been an effective force when it came to fighting his own, personal corner – but he’d ceased to be relevant in an Africa that is changing, becoming more tech savvy and wanting a slice of the economic action that can flow from innovative habits. While Africa was striving to move with the times, Mugabe was stuck in the past.
Pain points
One sign of whether or not a leader is relevant is whether the solutions they are throwing at particular problems are taking effect. One case where that proved not to be so was the final stretch of Andy Clarke’s tenure as chief executive of Asda – a torrid time for the retail chain, in which Clarke launched a turnaround plan on the back of a £1 billion investment to slash prices. Fast-forward two years, to June 2016, and Clarke was clearing his desk. By that point, Asda had suffered seven quarters of falling sales in a row. On that kind of timeline, it’s clear that the medicine isn’t getting to the pain points – and is therefore no longer relevant.
Interestingly, before he stepped down, Clarke had achieved the distinction of being the longest-serving CEO to have led any of the UK’s Big Four supermarkets. However, while it would no doubt be encouraging for any business leader to achieve that kind of record, staying in place for a long time is not, in and of itself, an ideal goal. If it’s going to happen, then it should preferably be a symptom of your achievements – not something that plays out despite your firm’s performance.
Another test of whether leaders are relevant is whether they can spot threats that go to the very heart of their firms’ business models. Back in the summer, Benny Higgins stepped down from his role as CEO of Tesco Bank, following a large-scale cyberattack of November 2016, which siphoned off £2.5 million from 9,000 customers. In a Financial Times report on the attack, security experts suggested that senior figures at Tesco Bank had ignored warnings about their organisation’s cyber weaknesses for several months up to the hack, providing wrongdoers with a clear opportunity.
One of the most critical tasks facing any leader is the requirement to keep watch for threats that could shake customer confidence in their organisation’s core functions. On that basis, it’s easy to understand why, in the wake of the attack, Higgins’ leadership was no longer relevant. After 10 years as CEO, he moved on.
Undoubtedly, a huge chunk of personal pride encourages leaders to hang on to their roles for as long as they can. It’s only natural – and, of course, there’s an argument to say that it suits organisations from the perspective of continuity. But in the long run, that will only work with the aid of two qualities: critical self-reflection, and self-evaluation. They are the assets that are most likely to help a leader keep their sell-by date at bay.
Petering out?
You see, the thing about leaders is that they reach certain professional milestones, and bring their firms with them, by overcoming challenges. But what worked for the challenge you faced yesterday is not always what’s going to work for the challenge that’s coming tomorrow. And the danger that looms over each and every leader is that those who don’t put in the groundwork now to prepare for the challenges that are rolling towards them will start to underperform without even knowing it.
In other words (and I can feel you knew the phrase was on its way back!): What got us here, won’t get us there.
While most of us tend to think that competence is the deciding factor in advancement, that notion was fiercely contested half a century ago in Dr Laurence J Peter’s landmark piece of workplace scholarship, The Peter Principle. The book’s title became the name for Dr Peter’s theory that people are promoted to the point where their competence drops off, and turns into incompetence – so for a leader, there’s actually quite a lot of fear attached to being in a senior position, tasked with steering an organisation through test after test.
If Dr Peter is to be believed, leaders are operating on the outer fringes of their abilities. You may have just blitzed a hefty challenge this week, but will your skills and talents be enough to see you through the one that’s on its way? Will you remain relevant?
Switching surfaces
It’s a similar story when, following a spell of success, a leader moves to a larger organisation, and is tasked with applying the talents they’ve demonstrated to a whole new working environment. Of course, a leader who has transferred from one organisation to another would be tempted to do exactly the same things in their new surroundings as they did in their previous milieu, because those things got them noticed in the first place. Why wouldn’t someone have that psychological reflex?
But what was relevant for their previous firm may not be relevant for the one they’ve just joined. Its challenges may be very different – and the reason the leader has been brought in is because the board is counting on them to have the required intellectual and imaginative flexibility to plug into what the organisation needs, in order to fulfil its business goals. That puts a responsibility on the leader’s shoulders to be as adaptable as possible.
The only way that can be achieved is through development – and the type of self-awareness that will help you understand why you need it. Whether it’s through coaching, training or being mentored, you will only be relevant for what is coming tomorrow if you keep yourself fresh, and open to new ideas.
Look at Rafa Nadal. Early in his career, he made a name for himself for being the greatest clay-court player on the circuit, which was fabulous – but experts said he was restricted to that surface and wouldn’t do well at Wimbledon. But then, all of a sudden, he started to get really good at playing on grass. What changed? It was his adaptability, rising to meet the threshold of his ambition, ensuring that he would be relevant not just in one type of tennis – but across the whole game. He was using the foundation of his skillset, but was taking it to new places and adjusting to the demands of his new surroundings.
If you do the same, then you’ll hit a few aces in your career, too.
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Image courtesy of PublicCo, via Pixabay
