Inemmo Limited Training Services Terms & Conditions

All INEMMO training courses are subject to INEMMO Limited’s General Conditions of Service.

Booking Details

To reserve participant places on public courses, individuals should complete and return the booking form to INEMMO Limited (INEMMO) via email at co***@****mo.com, or, where available, use our online booking form. Bookings may also be made through our official regional representatives, if applicable. All individual bookings must be accompanied by the full course fee, excluding accommodation and transportation costs. Applications submitted without payment will be considered provisional and will be prioritised by confirmed bookings.

For company training, organisations should contact INEMMO directly to arrange the specifics of the training. INEMMO will issue an invoice for the full fee, and unless otherwise stated, payment is due upon receipt of the invoice, and prior to the commencement of the programme.

Payments/Fees/Pricing

• When making payments to Inemmo, we ask that you do so via Bank Transfer
• All programme/course fees are quoted net of withholding tax and any other local taxes (if any) and local bank charges.
• In the United Kingdom, VAT @ 20% will apply

Withholding and other Local Taxes

In the case of companies based overseas (i.e. not based in the UK), where applicable, all sums and fees quoted are net of withholding and any local taxes (if any) and local bank charges.

Late Payment

INEMMO Limited reserves the right to charge interest on all outstanding fees, once stated credit terms expire. The interest charge applied will be 2.5% per calendar month or part thereof.

Cancellation by Client/Delegate

All requests for registration cancellations must be submitted in written form to INEMMO via email at co***@****mo.com. In the event of a cancellation, the following charges will apply:

For Courses/Workshops:

• Cancellation received 60 days or more before the course/workshop commencement date will incur a 20% administration fee, in addition to a charge to cover the expenses of any pre-course materials that may have been provided.
• Cancellation received less than 60 days before the course/workshop commencement date will result in a 100% charge of the training fee. If a postponement is agreed and the course is subsequently cancelled, a full charge of 100% of the fees will still apply.

For Executive Coaching:

• Cancellation within 7 days or less before the scheduled coaching session will result in a 100% charge of the coaching fee.

For Courses, Workshops and Executive Coaching:

• If a client/delegate fails to attend, the full fee will be retained as a cancellation charge.

Postponement by Client/Delegate

In the case of postponements, INEMMO will endeavour to accommodate suitable alternatives wherever possible. If this postponement is within 60 days of the course commencement, a 20% administration charge will apply plus a charge to cover the costs of any issued pre-course materials. If a Delegate transfers to a different course or a different date and then subsequently cancels the booking, the full course fee remains payable.

Visas and Letters of Invitation

Delegates requiring a visa to visit the UK to attend one of our courses or events – On receipt of the payment/delegate fee, a visa invitation letter written by INEMMO, in which we confirm the details of the course, may be issued on behalf of the delegate at their request. The letter of invitation serves as (further/additional) evidence of the purpose of their visit. Other supporting documents may be required by the embassy. Should a cancellation of a place on the course or event be the result of an unsuccessful visa application, INEMMO reserves the right to request evidence of the notice received from the embassy prior to issuing any refund of delegate fees paid. See also ‘Cancellation by Client/Delegate’ above.

Substitutes.

There will be no charge if a substitute person from the same organisation wishes to replace the original delegate on the same course and date(s).

Course Content

INEMMO is constantly updating and improving course material to meet revised standards, legislative changes etc. INEMMO therefore reserves the right to improve the specification and format of its courses for the benefit of the client without notice.

Applicants must be proficient in English. All classes and discussions are conducted in English. To obtain maximum benefit from participation, participants are expected to attend all activities which form part of the programme.

Client Obligation/ Liability

The Client accepts that it is their responsibility to ensure that the training course is suitable and appropriate for the Delegate, and that the Delegate has the necessary level of competence to achieve the course objectives. All Delegates shall be required to comply with any site rules and regulations operating at the course location.

Course Cancellation by inemmo

INEMMO reserves the right to cancel any training/event at any time in circumstances beyond our control and without liability if it doesn’t achieve the minimum number of participants. In such circumstances, Clients/Delegates will be offered an alternative date and a credit note for the full course fees. The company shall endeavour to provide the Client/Delegate with as much notice as possible of a cancellation. The company shall book the Client/Delegate on to the next available training course. If the rescheduled date is not convenient for the Client/Delegate, the Client /Delegate shall be entitled to a refund of the course fee. INEMMO will not be liable for any additional expenses incurred by the Client/Delegate.

Venue

INEMMO reserves the right to change the venue for any training/event at any time in circumstances beyond our control and without liability.  

Intellectual Property

Intellectual property rights for all materials shall remain the sole property of INEMMO Limited or, in the case of a course developed by a training partner of INEMMO Limited, the partner organisation.

It is the client’s responsibility to ensure that course materials are not reproduced, stored in a retrieval system, or transmitted in any form, or by any means without prior permission of the copyright owner. Unlicensed multiple copying of any course material is illegal.

We reserve the right to take photos of or video participants while they participate in programme activities, and use such photos or video footage for promotional purposes.

These terms and conditions are legally binding upon registration and acceptance of our services.