Inemmo Limited Training Services Terms & Conditions

All INEMMO training courses are subject to INEMMO Limited’s General Conditions of Service.

 

Booking Details

To reserve participant places on public courses, please complete and return the booking form to INEMMO Limited using the following email address: Coach@inemmo.com or if available, bookings can be made using our online booking form.

Bookings should be accompanied by the full course fee excluding accommodation and transportation fees. Any application received without payment will be regarded as a provisional booking over which confirmed bookings will take preference. If required and for in-house company training, INEMMO will supply an invoice and unless otherwise stated, payment for all courses will be due on receipt of invoice.

Cancellation by Client/Delegate

All cancellations of registration must be made to INEMMO Training Services in writing to coach@inemmo.com. If cancellation is received:

  1.  20 or more working days before the course starts, 15% of the training fee will be charged as an administration fee plus a charge to cover the costs of any issued pre-course materials.
  2. Less than 20 working days before the course starts, 100% of the training fee will be charged.

Postponement by Client/Delegate

In the case of postponements, INEMMO Training Services will endeavour to accommodate suitable alternatives wherever possible. If this postponement is within 20 working days of the course commencement, a 15% administration charge will apply. If a Delegate transfers to a different course or a different date and then subsequently cancels the booking, the full course fee remains payable.

Substitutes

There will be no charge if a substitute person from the same organisation wishes to replace the original Delegate on the same course and date.

Course Content

INEMMO Training Services are constantly updating and improving course material to meet revised standards, legislative changes etc. INEMMO Training Services therefore reserves the right to improve the specification and format of its courses for the benefit of the client without notice.

Client Obligation/ Liability

The Client accepts that it is their responsibility to ensure that the training course is suitable and appropriate for the Delegate, and that the Delegate has the necessary level of competence to achieve the course objective. All Delegates shall be required to comply with any site rules and regulations operating at the course location.

Course Cancellation

INEMMO Training Services reserves the right to cancel any training/event at any time in circumstances beyond our control and without liability if it doesn’t achieve the minimum number of participants. In such circumstances, Clients/Delegates will be offered an alternative date and a credit note for the full course fees. The company shall endeavour to provide the Client/Delegate with as much notice as possible of a cancellation. The company shall book the Client/Delegate on to the next available training course. If the rescheduled date is not convenient for the Client/Delegate, the Client /Delegate shall be entitled to a refund of the course fee. INEMMO Training Services will not be liable for any additional expenses incurred by the Client/Delegate.

Payments

  • When making paynments to Inemmo, we ask that you do so via  Bank Transfer
  • In the United Kingdom, VAT @ 20% will apply

 

Late Payment

INEMMO Limited reserves the right to charge interest on all outstanding fees, once stated credit terms expire. The interest charge applied will be 2.5% per calendar month or part thereof.

Withholding and other Local Taxes

In case of companies based overseas i.e. not in the UK, where applicable, all sums and fees quoted are net of withholding and any local taxes (if any) and local bank charges.

Intellectual Property

Intellectual property rights for all materials shall remain the sole property of INEMMO Limited or, in the case of a course developed by a training partner of INEMMO Limited, the partner organisation.

It is the client’s responsibility to ensure that course materials are not reproduced, stored in a retrieval system, or transmitted in any form, or by any means without prior permission of the copyright owner. Unlicensed multiple copying of any course material is illegal.